Refund policy

Returns

We do not accept returns.

Size exchanges

We accept size exchanges as long as:

• You request it within 1 business day of receiving the product.
• The garment is unworn. Only trying it on is accepted.

Exchange shipping cost

The customer pays the shipping for a size exchange, at current Correos de Costa Rica rates (₡2,000 within the GAM and ₡3,000 outside the GAM). If we sent you a different size than the one you ordered, we cover the exchange shipping.

How to request an exchange

Send us your order number on Instagram at @vincerecr or email gerencia@vincereind.com.